Terms of Service

These Terms of Service govern your use of DesignCraft's website and services. By accessing our website or engaging our design services, you agree to be bound by these terms and conditions.

Last updated: January 2025

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our website or services.

Service Usage and Obligations

Services Provided

DesignCraft provides professional UI/UX design services including but not limited to user interface design, user experience consulting, design system creation, and digital product strategy.

Design Services: User interface design, prototyping, and visual design solutions

Consulting Services: User research, usability testing, and design strategy consultation

Digital Resources: Design systems, component libraries, and documentation

Your Responsibilities

When using our services, you agree to provide accurate information, respond to requests in a timely manner, and maintain professional conduct throughout our engagement.

Accurate Information: Provide truthful and complete project requirements and business information

Timely Communication: Respond to requests for feedback and approval within agreed timeframes

Payment Terms: Honor agreed payment schedules and terms as outlined in project agreements

Intellectual Property: Respect copyright and licensing terms for all delivered materials

Service Limitations

While we strive to deliver exceptional results, certain limitations apply to our services to ensure realistic expectations and professional standards.

Design Consultation: Our advice is based on industry best practices but outcomes may vary by implementation

Performance Guarantees: While we aim for optimal results, specific performance metrics cannot be guaranteed

Technical Implementation: Design delivery does not include technical development unless specifically agreed

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

Applicable Law

These terms are governed by the laws of the Republic of Cyprus and applicable European Union regulations, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Cyprus.

Intellectual Property Rights

All content, designs, and materials created by DesignCraft remain our intellectual property until full payment is received. Upon payment, you receive the agreed usage rights as specified in your project agreement.

Note: Portfolio rights are retained by DesignCraft for promotional purposes unless explicitly excluded in writing.

Liability and Warranties

Our services are provided on an "as is" basis. While we maintain professional standards and insurance coverage, our liability is limited to the fees paid for the specific services in question.

Disclaimer: We do not warrant that our services will meet all your requirements or that they will be error-free, timely, or secure.

Termination of Services

Either party may terminate services with written notice. Upon termination, you will be responsible for payment of all work completed up to the termination date, and we will deliver all completed work.

Refund Policy: Refunds for work already completed are not provided, but we will work with you to ensure satisfaction with delivered materials.

Project Agreements and Pricing

Project Terms and Pricing

Pricing Structure

Project fees typically range from €3,000 to €25,000 based on scope and complexity

Payment Terms

Typically 50% deposit upon agreement, 50% upon completion

Project Timeline

Typical projects range from 4-12 weeks depending on complexity

Revision Policy

Unlimited revisions included during agreed project phases

Support Period

30-day post-delivery support included in all projects

Deliverables

All source files, documentation, and usage guidelines provided

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via website notice or direct communication for active clients.

Your continued use of our services after any changes constitutes acceptance of the new terms. For questions about these terms, please contact us before engaging our services.